Full time
11 days left
Job Description
Zellbury is seeking a motivated and customer-focused Assistant Branch Manager to support branch operations and contribute to achieving sales and business targets.
The successful candidate will work closely with the Branch Manager to ensure efficient store operations, excellent customer service, and effective team performance.
Key Responsibilities:
- Assist the Branch Manager in managing daily store operations.
- Support the team in achieving sales and revenue targets.
- Supervise and motivate sales staff.
- Ensure high standards of customer service.
- Monitor stock availability, inventory, and merchandise.
- Assist with visual merchandising and store presentation.
- Handle customer queries and resolve complaints professionally.
- Monitor staff attendance, discipline, and performance.
- Support sales reporting and other administrative activities.
- Ensure compliance with company policies and retail standards.
Education & Requirements:
- Bachelor’s degree in Business Administration, Marketing, Management, or a relevant discipline.
- 1–3 years of experience in retail, sales, customer service, or store operations preferred.
- Excellent communication and interpersonal skills.
- Strong sales and customer-service orientation.
- Ability to work in a fast-paced retail environment.
- Good team-management and problem-solving abilities.
- Experience in fashion/apparel retail will be an advantage.