Recovery Executive

The company is looking for a Recovery Executive to manage outstanding payments, follow up with customers, negotiate payment arrangements, and ensure timely recovery while maintaining positive customer relationships.

Key Responsibilities:

• Manage timely recovery of outstanding payments.
• Follow up with customers regarding pending and overdue payments.
• Negotiate suitable payment plans with customers.
• Maintain positive and professional customer relationships.
• Maintain accurate records of collections, pending payments, and customer interactions.
• Prepare recovery reports and provide regular collection status updates to management.
• Coordinate with internal departments to resolve payment-related issues.
• Ensure all recovery activities comply with company policies and procedures.
• Work toward achieving assigned collection and recovery targets.

Requirements:

• Bachelor's degree.
• 1–3 years of experience in recovery, collections, or a similar role.
• Strong communication and negotiation skills.
• Good interpersonal and customer relationship management skills.
• Ability to work under pressure and meet collection targets.